How Outsourcing NetSuite Staffing to the Philippines Can Maximize Efficiency and Cut Costs

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As businesses strive to optimize operations while managing costs, outsourcing has become a game-changer, especially in the world of Enterprise Resource Planning (ERP). With the growing adoption of NetSuite, a leading cloud-based ERP solution, the demand for expert support continues to rise. Relying solely on onshore consultants without an offshore team can be both costly and challenging due to a limited talent pool, longer hiring times, and scalability constraints.

This has led many companies, especially consulting firms, to build offshore remote ERP teams, with the Philippines being a top choice. The country offers a highly skilled workforce with deep technical expertise, making it a cost-effective solution in addition to or as an alternative to hiring locally.

This article explores why outsourcing your NetSuite team to the Philippines can help your business reduce costs, improve efficiency, and scale your operations with ease.

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Cost-Effectiveness and ROI of Outsourcing to the Philippines

Labor Cost Savings

The biggest advantage of outsourcing to the Philippines is cost savings. Salaries for NetSuite professionals in the US and other Western countries are significantly higher than those in the Philippines. Let’s look at a comparison:

The savings go beyond just salaries. When factoring in benefits, taxes, and overhead, businesses can save up to 40-70% compared to hiring locally. In the US, employers typically spend an extra 20-30% on top of salaries for benefits and taxes. These costs are often lower or already included in outsourcing rates.

A mid-sized consulting firm with a NetSuite team of five consultants might spend over $700,000 annually on salaries and benefits in the United States. In contrast, the same team in the Philippines could cost between $245,000 and $350,000, depending on additional expenses such as management and operational fees. This results in potential savings of up to $475,000 per year.

Optimized Operational Budget

Outsourcing to the Philippines allows businesses to convert fixed costs into variable expenses, offering more financial flexibility. This shift has several benefits:

1. Reduced recruitment expenses: Recruiting ERP consultants can cost anywhere from $4,700 to $22,000 per hire. On top of that, hiring the wrong fit can lead to lost productivity and extra rehiring costs. Outsourcing partners with ERP expertise can help avoid these challenges, providing competent professionals who bring real value to your team

2. Optimized resource allocation: The savings from outsourcing can be reinvested to core business areas such as product development, marketing initiatives, improving customer experience, driving growth and innovation.

Industry data shows that businesses can reduce  operational costs  by  15% to 30% through outsourcing NetSuite Consultants to the Philippines. This cost  efficiency enables organizations to maintain strong business operations while reducing overall costs. .

Flexible Contracting Options

The Philippines outsourcing industry offers businesses  flexible staffing options that can be tailored to their specific needs: 

1. Project-based contracts: Ideal for new implementations, integrations, or customizations with defined timelines and deliverables.
2. Managed Service model: Suitable for ongoing support and administration with fixed and adjustable hours based on workload demands.
3. Dedicated team models: Provides full-time resources exclusively assigned to your business, but at significantly lower costs than local teams.
4. Time and Material: Offers a flexible, pay-as-you-go approach based on actual hours worked.

This flexibility is valuable for growing businesses with changing needs. For instance, during an implementation or integration, a company can temporarily expand its offshore team with consultants and developers , then scale back to a smaller support team once the project is completed.

Approximately 60% of companies report that outsourcing provides the flexibility  to scale resources as needed, preventing both overstaffing and capability gaps as business needs change.

Access to High-Quality, Certified NetSuite Professionals

Strong NetSuite Expertise

The Philippines has established as a hub for technical expertise, supported by several key factors:

1. Technology-focused education system: The country produces over 130,000 IT and engineering graduates annually from its 2,000+ universities and colleges. This educational foundation creates a substantial talent pipeline for specialized skills.
2. Certification prioritization: Filipino IT professionals actively pursue certifications to enhance their marketability. Many hold credentials such as: SuiteFoundation, SuiteCloud Developer I and II, SuiteCommerce Developer, ERP Consultant,.
3. Diverse Experience: Many Filipino professionals have been hired by international advisory firms and business solutions providers, as well as companies that maintain their systems, gaining exposure to diverse industries and different use cases.

With professional certifications and hands-on experience working with international consulting firms  and users, Filipino professionals are well-equipped to handle complex projects.

Scalability and Flexibility for Growing Businesses

Easily Scalable Staffing Solutions

The Philippines offers a dynamic talent pool that enables businesses to scale operations efficiently and flexibly. With skilled,English-speaking professionals who understand global business practices, companies can quickly adjust team sizes in response to market demands without the complexities associated with local hiring and training.

The scalability advantages are particularly evident during:

1. Business growth phases: As your company expands into new markets or adds product lines, your systems must evolve accordingly. Philippine outsourcing allows you to rapidly scale up your team to handle increased volume and complexity.
2. Seasonal Periods: Businesses with cyclical operations can adjust support levels during peak seasons, such as audit season or the holiday rush for e-commerce, without maintaining excess capacity year-round.
3. Meeting Deadlines: When consulting firms manage large-scale projects, such as module implementations or custom integrations, they often require additional support from consultants to meet tight deadlines and ensure successful completion.

The cost advantages remain substantial even when scaling; businesses report significant savings across various team sizes, with small enterprises reducing HR process costs by approximately 27.2% through outsourcing.

24/7 Support Options

For companies with global operations or those relying on real-time data across multiple systems, downtime is not an option. Offshore NetSuite teams provide:

1. Continuous support: Offshore teams proactively monitor environments to prevent performance issues and integration failures, ensuring critical system issues are addressed immediately rather than waiting until the next business day. This reduces downtime and minimizes associated costs. 
2. Round-the-clock operations: While onshore teams manage operations during business hours, offshore teams continue development, testing, and issue resolution overnight.
3. Improved global coverage: For multinational businesses, Philippine teams can provide support during Asia-Pacific business hours while domestic teams handle American and European time zones.

This time zone advantage translates to faster turnaround times and improved service levels. Issues reported late in the U.S. business day can be resolved by the Philippine team overnight, with solutions ready by the next morning—a capability that would require costly night shifts if handled domestically.

Reduced Risk and Improved Project Outcomes

Established Outsourcing Ecosystem

The Philippines has a developed outsourcing infrastructure specifically designed to mitigate the risks typically associated with offshore staffing:

1. Mature regulatory environment: The government actively supports the Business Process Outsourcing (BPO) industry through favorable policies, data protection laws, and intellectual property safeguards.
2. Specialized staffing agencies: Numerous firms focus exclusively on ERP and cloud solutions talent acquisition, vetting, and management, providing expertise in identifying qualified professionals.
3. Established quality standards: Philippine outsourcing providers typically adhere to international certifications like ISO 9001 for quality management and ISO 27001 for information security, ensuring consistent delivery and data protection.

This ecosystem reduces multiple risk factors, from talent quality to operational continuity, that might otherwise deter companies from offshore arrangements.

Take the Next Step: Transform Your Operations with Filipino Expertise

Partnering with ERP specialists from the Philippines creates a powerful competitive advantage in today's challenging business landscape. While cost reduction is often the initial driver, the true value extends much further.

Filipino ERP professionals bring exceptional technical capabilities and certification prioritization to the table. Supported by a strong technology-focused education system that produces skilled IT professionals, these specialists combine theoretical knowledge with practical expertise. Their experience across diverse industries equips them to handle complex projects in all aspects of ERP implementation, customization, and support.

The flexible staffing models available through Philippine outsourcing allow your business to scale resources according to project demands. Whether you're implementing a new module, preparing for seasonal peaks, or need ongoing administration, you can adjust your team size without the fixed overhead costs of traditional employment models.

With established quality standards, data protection frameworks, and specialized ERP staffing agencies, the Philippines offers a mature outsourcing ecosystem that significantly reduces the risks typically associated with offshore arrangements. This infrastructure supports consistent delivery and allows your internal teams to focus on strategic priorities rather than system management.

ATSOURCE helps you capitalize on these advantages through our specialized ERP staffing solutions. Our rigorous selection process and ongoing support ensure you connect with Filipino talent that perfectly aligns with your specific technical requirements and business culture.

Discover how our Filipino ERP staffing solutions can transform your operations. Contact ATSOURCE today to start your journey toward enhanced efficiency and sustainable growth.

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Meet the Author

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With over a decade of hands-on experience in NetSuite development, Vanessa has worked with global NetSuite partners and end-users, specializing in implementation, integration, administration, and support. She has led and built teams of developers throughout her consulting career. In 2015, Vanessa co-founded CloudCompass Technologies, where she took on the role of Delivery Manager, overseeing managed services for NetSuite clients.

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